Frequently Asked Questions
Some of the questions would come to you after you start using the service. Feel free to back here or ask us.
Yes, since the extension works on the computer. When the computer is going to sleep, that stops all programs, including the PosherVA extension.
It would be best if you disabled sleep mode and don't close the laptop, but you can turn off the display. We can send you an example of the configuration. Contact us for help.
We are working on the next version of the service that will work independently from the computer, and you will be free of this limitation.
Yes, but you can switch to other programs or websites, even minimize the browser.
No, the extension works in the browser background mode. You don't need to open the Poshmark to start sharing and keeping the tab open while sharing is running.
There a two way to start sharing:
When you share your own closet or create a schedule is always good to keep 0 - share all. The PosherVA will share all available listings. That useful when you want to share someone's closet and just the first 10 listings, and you enter 10.
Yes, you can create multiple Schedules with different times and different share options. Click the Schedule button again and choose a new time. Every Schedule remembers the share options that were chosen before you click schedule. So you can add different schedules, like share to followers, and the next one share to party. More details about Schedule
Yes. You need to install the extension and log in with your PosherVA account. Don't create a separate account on the second computer for the same closet.
The Schedules, Follow, and Offer Watcher doesn't sync between computers. The extension sync only the stats and limits, to calculate the usage correctly.
There's not this option right now, we will add that later. Remove the old Schedule and add a new one.
The limit to keep the closet safe under the posh radar, and prevent you from posh jail. You can edit the limit on the OPTIONS tab. We don't recommend sharing more than 8K daily.
Yes, that how Poshmark OTL works, you send offers to items, not individually for likers. But actually, the offer won't send to the previous likers who already had an offer with that discount. The offer must be at least 10% below the lowest offer a potential buyer has received for the same listing in the last 90 days. If it is the first offer a potential buyer receives, the offer must be at least 10% below the current listing price. https://support.poshmark.com/s/article/759242802
After you resume the computer, the PosherVA will send offers to the items that people had liked while the computer was in sleep mode or shutdown.
No, but we plan to add this in the following updates.
You need to log out from the Poshmark on the browser and then login back.
No, since February 2022, only a monthly subscription has been available.
- We don't offer refunds for monthly plans after 7 days following the payment.
- We don't offer refunds for Quarterly, 6 Months, and Year/Annual plans if you stopped selling on Poshmark and don't need our service. You took the discount on these plans and accept this risk. These plans have no longer been available since February 2022.
If due to technical difficulties or platform incompatibilities, the software will not function, we may issue a refund. In order for us to issue a refund, you must contact support and describe your issue. And if we are unable to fix the issue, we will refund the unused days/month of the current billing interval.
If you cancel your subscription, the features your subscription unlocked will be unavailable to you after the time you’ve already paid for has expired.
Yes, if you follow the tips that we outline (see details in documentation).
That's the recommended max number of actions per day to prevent the soft ban you closet. If you share too much, Poshmark might Soft Ban you and pause sharing for 24 hours. How much is too much sharing? We’ve found that if you share 5000-6000 times per day you are generally safe, although your mileage may vary.
Right now, PosherVA is only available for Google Chrome. You can install the Chrome browser as a second one as well, and keep it for PosherVA.
Currently, the only US, we will add Canada soon.
It's a temporary issue, and we almost have a solution for that. To fix it right now do the next steps: